Pay $24 once · budget apps cost $79.99–$109 a year

Terms of service

Last updated: 11 October 2026

These terms govern your use of this store and everything you buy from it. FocusFlow sells digital downloads only — nothing is shipped. By placing an order you agree to what follows. Questions: support@focusflowplanner.it.

1. What you are buying

Every product on this store is a digital file or set of files: spreadsheets (XLSX, which open in Google Sheets, Microsoft Excel and Apple Numbers) and PDF guides. You are buying a licence to use those files, not ownership of the work itself. We keep all copyright and intellectual property in them, including the spreadsheet layout and formulas.

2. Your licence

You get a personal, non-exclusive, non-transferable licence to:

  • use the files yourself, on any number of your own devices and spreadsheet apps;
  • enter your own data and adapt the files to your needs;
  • make copies and print them as many times as you like, for your own use.

You may not resell, redistribute, share, publish, sublicense or upload the files — or templates made from them — anywhere, or use them commercially or to create a competing product.

If you bought a Creator or Empire edition before 11 October 2026, the commercial licence delivered with those files continues to apply to them.

3. Delivery

Download links are sent by email immediately after checkout, to the address you enter at checkout. Delivery emails come from alerts@focusflowplanner.filemonk.io and are sometimes filed as spam or promotions.

If nothing arrives within ten minutes, check those folders, then email us your order number. If automatic delivery fails for any reason, we send the files to you by hand. You never lose what you paid for because of a technical failure on our side.

4. Refunds

Because these are instant downloads, sales are final once the files have been delivered — with one exception we take seriously. If a file will not open, a link is broken, or what you downloaded is materially different from what the product page described, email us within 14 days and we will replace it or refund you in full. The full terms are in our refund policy.

5. Your statutory rights

Nothing in these terms limits any non-waivable rights you have under the consumer law of your own country.

If you are a consumer in the European Union or the United Kingdom, you normally have a 14-day right to withdraw from a distance purchase. For digital content delivered immediately, that right ends once download begins, and by completing checkout you ask us to start delivery straight away and acknowledge that you therefore lose the withdrawal right. Our refund commitment in section 4 applies regardless.

6. Prices and discount codes

Prices are shown in US dollars and may change at any time; the price that applies is the one displayed when you check out. Discount codes are promotional, may be withdrawn or expire without notice, and cannot be applied to an order after it has been placed.

7. Reviews

Reviews on this store are written by customers. We do not write, buy or reward reviews, and we publish genuine reviews whatever their rating. We remove only spam, offensive content, reviews that are not about the product, and personal data.

8. Acceptable use

Do not attempt to break, probe or overload this store, buy with someone else's payment method, or use our name, branding or files to imply an endorsement or partnership that does not exist.

9. Availability and changes

We may add, change, withdraw or stop selling any product at any time. Files you have already bought remain yours to use under the licence you were granted; we cannot guarantee that download links stay live forever, so save your files somewhere safe after you download them.

10. Liability

Our products are planning and organising tools. They are not medical, psychological, legal, tax, financial or investment advice, and they are not a treatment for ADHD or any other condition. The figures a spreadsheet calculates depend entirely on the numbers you enter. Nothing here replaces advice from a qualified professional.

The files are provided as they are. To the fullest extent the law allows, our total liability for any claim connected to a product is limited to what you paid for that product. We are not liable for indirect or consequential loss, including lost profits or lost data. Nothing here excludes liability that cannot lawfully be excluded, including for death, personal injury or fraud.

11. Third parties

This store runs on Shopify, payments are processed by Shopify's payment providers, digital delivery is handled by Filemonk and reviews are collected by Judge.me. Their own terms and privacy practices apply to the parts they handle. How we treat your personal data is described in our privacy policy.

12. Governing law

These terms are governed by Italian law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live, and you may bring proceedings in your own local courts.

13. Contact

FocusFlow — support@focusflowplanner.it. We reply within one working day.